diff --git a/website/docs/source/v2/vmware/installation.html.md b/website/docs/source/v2/vmware/installation.html.md
index c9a7ca561..972e2266e 100644
--- a/website/docs/source/v2/vmware/installation.html.md
+++ b/website/docs/source/v2/vmware/installation.html.md
@@ -5,36 +5,149 @@ sidebar_current: "vmware-installation"
# Installation
-The VMware provider is installed using
-[standard plugin installation procedures](/v2/plugins/usage.html).
-In addition to installing the plugin, a license must be provided so that
-it can be loaded properly.
+The Vagrant VMware provider can be installed using the standard plugin
+installation procedure. VMware Fusion users should run:
-To purchase a license, visit the [Vagrant VMware provider](http://www.vagrantup.com/vmware)
-page. After purchasing a license, a link to download it will be emailed
-to you. Download this file.
-
-Installing the plugin and license is easy using the `vagrant plugin`
-interface. Both steps are shown below. Note that the plugin name is different
-depending on the provider you're using. If you're using the Fusion provider,
-it is `vagrant-vmware-fusion`. If you're using the Workstation provider,
-it is `vagrant-vmware-workstation`.
-
-```
+```text
$ vagrant plugin install vagrant-vmware-fusion
-...
-$ vagrant plugin license vagrant-vmware-fusion license.lic
-...
```
-For licensing, the first parameter is the name of the plugin, which is
-`vagrant-vmware-fusion` for the VMware Fusion provider, or `vagrant-vmware-workstation`
-for the VMware Workstation provider. The second parameter is the path to the license itself.
+VMware Workstation users should run:
-You can verify the license is properly installed by running any
-Vagrant command, such as `vagrant plugin list`. The VMware
-provider will show an error message if you are missing a license or using an
-invalid license.
+```text
+$ vagrant plugin install vagrant-vmware-workstation
+```
-If there are problems installing the plugin, please contact
-[support](http://www.vagrantup.com/support.html).
+For more information on plugin installation, please see the
+[Vagrant plugin usage documentation](/v2/plugins/usage.html).
+
+The Vagrant VMware plugins are commercial products provided by
+[HashiCorp](https://www.hashicorp.com) and **require the purchase of a license**
+to operate. To purchase a license, please visit the
+[Vagrant VMware provider](http://www.vagrantup.com/vmware#buy-now) page. Upon
+purchasing a license, you will receive a license file in your inbox. Download
+this file and save it to a temporary location on your computer.
+
+
+ Warning! You cannot use your VMware product license as a
+ Vagrant VMware plugin license. They are separate commercial products, each
+ requiring their own license.
+
+
+After installing the correct Vagrant VMware product plugin for your system, you
+will need to install the license. For VMware Fusion users:
+
+```text
+$ vagrant plugin license vagrant-vmware-fusion ~/license.lic
+```
+
+For VMware Workstation users:
+
+```text
+$ vagrant plugin license vagrant-vmware-workstation ~/license.lic
+```
+
+The first parameter is the name of the plugin, and the second parameter is the
+path to the license file on disk. Please be sure to replace `~/license.lic`
+with the path where you temporarily saved the downloaded license file to disk.
+After you have installed the plugin license, you may remove the temporary file.
+
+To verify the license installation, run:
+
+```text
+$ vagrant plugin list
+```
+
+If the license is not installed correctly, you will see an error message.
+
+
+## Frequently Asked Questions
+
+**Q: I purchased a Vagrant VMware plugin license, but I did not receive an email?**
+First, please check your JUNK or SPAM folders. Since the license comes from an
+automated system, it might have been flagged as spam by your email provider. If
+you do not see the email there, please [contact support](mailto:support@hashicorp.com?subject=License Not Received)
+and include the original order number.
+
+**Q: Do you offer trial periods for the Vagrant VMware plugins?**
+We do not offer a trial mechanism at this time, but we do offer a 30-day, no
+questions asked, 100% money-back guarantee. If you are not satisfied with the
+product, contact us within 30 days and you will receive a full refund.
+
+**Q: Do you offer educational discounts on the Vagrant VMware plugins?**
+A select number of educational discounts are available for students, staff, and
+faculty. Please [contact support](mailto:support@hashicorp.com?subject=Educational Discounts&body=Hello support! I would like to learn more about educational discounts on the Vagrant VMware plugins. Thanks!) for more
+information. You will be asked to verify your status as an employee of active
+student.
+
+**Q: Do I need to keep the Vagrant VMware plugin license file on disk?**
+After you have installed the Vagrant VMware plugin license, it is safe to remove
+your copy from disk. Vagrant copies the license into its structure for reference
+on boot.
+
+**Q: I lost my original email, where can I download my Vagrant VMware plugin license again?**
+Please [contact support](mailto:support@hashicorp.com?subject=Lost My License&body=Hello support! I seem to have misplaced my Vagrant VMware license. Could you please send it to me? Thanks!). **Note:**
+please contact support using the email address with which you made the
+original purchase. If you use an alternate email, you will be asked to verify
+that you are the owner of the requested license.
+
+**Q: Where can I find the EULA for the Vagrant VMware plugins?**
+The [EULA for the Vagrant VMware plugins](http://www.vagrantup.com/vmware/eula)
+is available on the Vagrant website.
+
+**Q: Do you offer bulk/volume discounts for the Vagrant VMware plugins?**
+We certainly do! [Email support](mailto:support@hashicorp.com?subject=Bulk Discounts)
+with the number of licenses you need and we can give you bulk pricing
+information. Please note that bulk pricing requires the purchase of at least 150
+seats.
+
+**Q: I upgraded my VMware product and now my license is invalid?**
+The Vagrant VMware plugin licenses are valid for specific VMware product
+versions at the time of purchase. When new versions of VMware products are
+released, significant changes to the plugin code are often required to support
+this new version. For this reason, you may need to upgrade your current license
+to work with the new version of the VMware product. Customers can check their
+license upgrade eligibility by visiting the [License Upgrade Center](http://license.hashicorp.com/upgrade/vmware2014)
+and entering the email address with which they made the original purchase.
+
+Your existing license will continue to work with all previous versions of the
+VMware products. If you do not wish to update at this time, you can rollback
+your VMware installation to an older version.
+
+**Q: Why is the Vagrant VMware plugin not working with my trial version of VMware Fusion/Workstation?**
+The Vagrant VMware Fusion and Vagrant VMware Workstation plugins are not
+compatible with trial versions of the VMware products. We apologize for the
+inconvenience.
+
+**Q: I accidentally bought the wrong Vagrant VMware plugin, can I switch?**
+Sure! Even though the Vagrant VMware Fusion plugin and the Vagrant VMware
+Workstation plugin are different products, they are the same price and fall
+under the same EULA. As such, we can transfer the license for you. Please
+[contact support](mailto:support@hashicorp.com?subject=Transfer License).
+
+**Q: Since each license comes with two "seats", can I use one seat for the Vagrant VMware Fusion plugin and one seat for the Vagrant VMware Workstation plugin?**
+Unfortunately this is not permitted. The Vagrant VMware Fusion plugin and the
+Vagrant VMware Workstation plugin are separate products and cannot be shared in
+this manner. We apologize for the inconvenience.
+
+**Q: How do I upgrade my currently installed Vagrant VMware plugin?**
+You can update the Vagrant VMware plugin to the latest version by re-running the
+install command. For VMware Fusion:
+
+```text
+$ vagrant plugin install vagrant-vmware-fusion
+```
+
+For VMWare Workstation:
+
+```text
+$ vagrant plugin install vagrant-vmware-workstation
+```
+
+
+## Support
+If you have any issues purchasing, installing, or using the Vagrant VMware
+plugins, please [contact support](http://www.vagrantup.com/support.html). To
+expedite the support process, please include the
+[Vagrant debug output](/v2/other/debugging.html) as a Gist or pastebin if
+applicable. This will help us more quickly diagnose your issue.