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Vagrant is an open source project with a growing community. There are active, dedicated users willing to help you through various mediums.
IRC: #vagrant
on Freenode
Announcement list: HashiCorp Announcement Google Group
Discussion list: Vagrant Google Group
Bug Tracker: Issue tracker on GitHub. Please only use this for reporting bugs. Do not ask for general help here. Use IRC or the mailing list for that.
Training: Paid HashiCorp training courses are also available in a city near you. Private training courses are also available.
The following people are some of the faces behind Vagrant. They each contribute to Vagrant in some core way. Over time, faces may appear and disappear from this list as contributors come and go. In addition to the faces below, Vagrant is a project by HashiCorp, so many HashiCorp employees actively contribute to Vagrant.
Mitchell Hashimoto is a creator of Vagrant. He has been with the Vagrant project from the very beginning. Mitchell is also the creator of Consul, Packer, Serf, and Otto.
Jack Pearkes created and maintains many projects at HashiCorp. He is the original author of Vagrant Cloud (now Atlas). He is also a core committer to Packer and maintains many successful open source projects while also being an employee of HashiCorp.
Seth Vargo is a core committer to Vagrant, with his main focus being the core plugin system, pushes, and provisioners. Seth is also a contributor to Consul, Packer, and Vault, all while being an employee at HashiCorp.