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Vagrant is an open source project with a growing community. There are active, dedicated users willing to help you through various mediums.
IRC: #vagrant
on Freenode
Announcement list: HashiCorp Announcement Google Group
Discussion list: Vagrant Google Group
Bug Tracker: Issue tracker on GitHub. Please only use this for reporting bugs. Do not ask for general help here. Use IRC or the mailing list for that.
Training: Paid HashiCorp training courses are also available in a city near you. Private training courses are also available.