--- layout: "docs" page_title: "Vagrant Cloud Support" sidebar_current: "vagrant-cloud-support" --- # Contacting Support All users of Vagrant Cloud are urged to email feedback, questions or requests to the HashiCorp team. ### Free Support We do not currently publish support SLAs for free accounts, but endeavor to respond as quickly as possible. We respond to most requests within less than 24 hours. ## HashiCorp Tools Support It's often the case that Vagrant Cloud questions or feedback relates to the HashiCorp tooling. We encourage all Vagrant Cloud users to search for related issues and problems in the open source repositories and mailing lists prior to contacting us to help make our support more efficient and to help resolve problems faster. Visit the updating tools section for a list of our tools and their project websites. ## Documentation Feedback Due to the dynamic nature of Vagrant Cloud and the broad set of features it provides, there may be information lacking in the documentation. In this case, we appreciate any feedback to be emailed to us so we can make improvements. Please email feedback to support@hashicorp.com.