vagrant/website/source/docs/vagrant-cloud/support.html.md

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---
layout: "docs"
page_title: "Vagrant Enterprise Support"
sidebar_current: "vagrant-cloud-support"
---
# Contacting Support
All users of Vagrant Enterprise are urged to email feedback, questions or
requests to the HashiCorp team.
### Free Support
We do not currently publish support SLAs for free accounts, but endeavor to
respond as quickly as possible. We respond to most requests within less than 24
hours.
## HashiCorp Tools Support
It's often the case that Vagrant Enterprise questions or feedback relates to
the HashiCorp tooling. We encourage all Vagrant Enterprise users to search for
related issues and problems in the open source repositories and mailing lists
prior to contacting us to help make our support more efficient and to help
resolve problems faster.
Visit the updating tools section for a list of our tools and their project
websites.
## Documentation Feedback
Due to the dynamic nature of Vagrant Enterprise and the broad set of features
it provides, there may be information lacking in the documentation.
In this case, we appreciate any feedback to be emailed to us so
we can make improvements. Please email feedback to
<a href="mailto:support@hashicorp.com">support@hashicorp.com</a>.