60 lines
2.1 KiB
Plaintext
60 lines
2.1 KiB
Plaintext
---
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layout: "about"
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sidebar_current: "about-support"
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page_title: "Support"
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description: |-
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If you are having trouble using Vagrant, want general advice,
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think you may have found a bug, or want to get in touch with
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a human being for any reason, there are various support channels
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available.
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---
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<h1>Support</h1>
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<p>
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If you are having trouble using Vagrant, want general advice,
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think you may have found a bug, or want to get in touch with
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a human being for any reason, there are various support channels
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available.
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</p>
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<ul>
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<li>
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<strong><a href="#professional">Professional support packages</a></strong>
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provide you with direct access to the people creating Vagrant ready to
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help you with any problems or questions you may have.
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</li>
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<li>
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<strong><a href="/community.html">Community support</a></strong> is available
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via the mailing list or IRC. Thousands of helpful Vagrant users, including
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the developers of Vagrant, read messages in these channels.
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</li>
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<li>
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<strong><a href="https://www.amazon.com/gp/product/1449335837/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1449335837&linkCode=as2&tag=vagrant-20">Vagrant: Up and Running</a></strong>
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is a book published by O'Reilly and written by the creator of Vagrant
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and can be used as a good resource for Vagrant.
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</li>
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</ul>
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<a name="professional"></a>
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<h2>Professional Support</h2>
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<p>
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Professional support packages are available for purchase. We also offer paid
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training for Vagrant and other HashiCorp products. If you are interested
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in hearing more, please contact
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<a href="mailto:training@hashicorp.com">training@hashicorp.com</a>.
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</p>
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<p>
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If you purchased the <a href="/vmware/">VMware provider for Vagrant</a>,
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you are eligible for limited basic support for issues relating to the plugin
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via email by contacting
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<a href="mailto:support@hashicorp.com">support@hashicorp.com</a>. Questions
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unrelated to the VMware provider are not covered by this support and may
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require the purchase of a commercial support package. Response times are
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typically within 48 hours, but can be up to a week.
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</p>
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