568 lines
26 KiB
Markdown
568 lines
26 KiB
Markdown
<!--
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Copyright 2017 The Crashpad Authors. All rights reserved.
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Licensed under the Apache License, Version 2.0 (the "License");
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you may not use this file except in compliance with the License.
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You may obtain a copy of the License at
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http://www.apache.org/licenses/LICENSE-2.0
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Unless required by applicable law or agreed to in writing, software
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distributed under the License is distributed on an "AS IS" BASIS,
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WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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See the License for the specific language governing permissions and
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limitations under the License.
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-->
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# Crashpad Overview Design
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[TOC]
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## Objective
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Crashpad is a library for capturing, storing and transmitting postmortem crash
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reports from a client to an upstream collection server. Crashpad aims to make it
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possible for clients to capture process state at the time of crash with the best
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possible fidelity and coverage, with the minimum of fuss.
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Crashpad also provides a facility for clients to capture dumps of process state
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on-demand for diagnostic purposes.
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Crashpad additionally provides minimal facilities for clients to adorn their
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crashes with application-specific metadata in the form of per-process key/value
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pairs. More sophisticated clients are able to adorn crash reports further
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through extensibility points that allow the embedder to augment the crash report
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with application-specific metadata.
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## Background
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It’s an unfortunate truth that any large piece of software will contain bugs
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that will cause it to occasionally crash. Even in the absence of bugs, software
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incompatibilities can cause program instability.
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Fixing bugs and incompatibilities in client software that ships to millions of
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users around the world is a daunting task. User reports and manual reproduction
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of crashes can work, but even given a user report, often times the problem is
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not readily reproducible. This is for various reasons, such as e.g. system
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version or third-party software incompatibility, or the problem can happen due
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to a race of some sort. Users are also unlikely to report problems they
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encounter, and user reports are often of poor quality, as unfortunately most
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users don’t have experience with making good bug reports.
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Automatic crash telemetry has been the best solution to the problem so far, as
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this relieves the burden of manual reporting from users, while capturing the
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hardware and software state at the time of crash.
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TODO(siggi): examples of this?
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Crash telemetry involves capturing postmortem crash dumps and transmitting them
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to a backend collection server. On the server they can be stackwalked and
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symbolized, and evaluated and aggregated in various ways. Stackwalking and
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symbolizing the reports on an upstream server has several benefits over
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performing these tasks on the client. High-fidelity stackwalking requires access
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to bulky unwind data, and it may be desirable to not ship this to end users out
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of concern for the application size. The process of symbolization requires
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access to debugging symbols, which can be quite large, and the symbolization
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process can consume considerable other resources. Transmitting un-stackwalked
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and un-symbolized postmortem dumps to the collection server also allows deep
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analysis of individual dumps, which is often necessary to resolve the bug
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causing the crash.
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Transmitting reports to the collection server allows aggregating crashes by
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cause, which in turn allows assessing the importance of different crashes in
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terms of the occurrence rate and e.g. the potential security impact.
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A postmortem crash dump must contain the program state at the time of crash
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with sufficient fidelity to allow diagnosing and fixing the problem. As the full
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program state is usually too large to transmit to an upstream server, the
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postmortem dump captures a heuristic subset of the full state.
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The crashed program is in an indeterminate state and, in fact, has often crashed
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because of corrupt global state - such as heap. It’s therefore important to
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generate crash reports with as little execution in the crashed process as
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possible. Different operating systems vary in the facilities they provide for
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this.
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## Overview
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Crashpad is a client-side library that focuses on capturing machine and program
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state in a postmortem crash report, and transmitting this report to a backend
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server - a “collection server”. The Crashpad library is embedded by the client
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application. Conceptually, Crashpad breaks down into the handler and the client.
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The handler runs in a separate process from the client or clients. It is
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responsible for snapshotting the crashing client process’ state on a crash,
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saving it to a crash dump, and transmitting the crash dump to an upstream
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server. Clients register with the handler to allow it to capture and upload
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their crashes. On iOS, there is no separate process for the handler.
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[This is a limitation of iOS.](ios_overview_design.md#ios-limitations)
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### The Crashpad handler
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The Crashpad handler is instantiated in a process supplied by the embedding
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application. It provides means for clients to register themselves by some means
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of IPC, or where operating system support is available, by taking advantage of
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such support to cause crash notifications to be delivered to the handler. On
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crash, the handler snapshots the crashed client process’ state, writes it to a
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postmortem dump in a database, and may also transmit the dump to an upstream
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server if so configured.
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The Crashpad handler is able to handle cross-bitted requests and generate crash
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dumps across bitness, where e.g. the handler is a 64-bit process while the
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client is a 32-bit process or vice versa. In the case of Windows, this is
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limited by the OS such that a 32-bit handler can only generate crash dumps for
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32-bit clients, but a 64-bit handler can acquire nearly all of the detail for a
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32-bit process.
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### The Crashpad client
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The Crashpad client provides two main facilities.
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1. Registration with the Crashpad handler.
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2. Metadata communication to the Crashpad handler on crash.
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A Crashpad embedder links the Crashpad client library into one or more
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executables, whether a loadable library or a program file. The client process
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then registers with the Crashpad handler through some mode of IPC or other
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operating system-specific support.
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On crash, metadata is communicated to the Crashpad handler via the CrashpadInfo
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structure. Each client executable module linking the Crashpad client library
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embeds a CrashpadInfo structure, which can be updated by the client with
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whatever state the client wishes to record with a crash.
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![Overview image](overview.png)
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Here is an overview picture of the conceptual relationships between embedder (in
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light blue), client modules (darker blue), and Crashpad (in green). Note that
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multiple client modules can contain a CrashpadInfo structure, but only one
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registration is necessary.
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## Detailed Design
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### Requirements
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The purpose of Crashpad is to capture machine, OS and application state in
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sufficient detail and fidelity to allow developers to diagnose and, where
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possible, fix the issue causing the crash.
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Each distinct crash report is assigned a globally unique ID, in order to allow
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users to associate them with a user report, report in bug reports and so on.
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It’s critical to safeguard the user’s privacy by ensuring that no crash report
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is ever uploaded without user consent. Likewise it’s important to ensure that
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Crashpad never captures or uploads reports from non-client processes.
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### Concepts
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* **Client ID**. A UUID tied to a single instance of a Crashpad database. When
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creating a crash report, the Crashpad handler includes the client ID stored
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in the database. This provides a means to determine how many individual end
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users are affected by a specific crash signature.
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* **Crash ID**. A UUID representing a single crash report. Uploaded crash
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reports also receive a “server ID.” The Crashpad database indexes both the
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locally-generated and server-generated IDs.
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* **Collection Server**. See [crash server documentation.](
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https://goto.google.com/crash-server-overview)
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* **Client Process**. Any process that has registered with a Crashpad handler.
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* **Handler process**. A process hosting the Crashpad handler library. This may
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be a dedicated executable, or it may be hosted within a client executable
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with control passed to it based on special signaling under the client’s
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control, such as a command-line parameter.
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* **CrashpadInfo**. A structure used by client modules to provide information to
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the handler.
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* **Annotations**. Each CrashpadInfo structure points to a dictionary of
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{string, string} annotations that the client can use to communicate
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application state in the case of crash.
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* **Database**. The Crashpad database contains persistent client settings as
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well as crash dumps pending upload.
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TODO(siggi): moar concepts?
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### Overview Picture
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Here is a rough overview picture of the various Crashpad constructs, their
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layering and intended use by clients.
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![Layering image](layering.png)
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Dark blue boxes are interfaces, light blue boxes are implementation. Gray is the
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embedding client application. Note that wherever possible, implementation that
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necessarily has to be OS-specific, exposes OS-agnostic interfaces to the rest of
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Crashpad and the client.
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### Registration
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The particulars of how a client registers with the handler varies across
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operating systems.
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#### macOS
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At registration time, the client designates a Mach port monitored by the
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Crashpad handler as the EXC_CRASH exception port for the client. The port may be
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acquired by launching a new handler process or by retrieving service already
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registered with the system. The registration is maintained by the kernel and is
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inherited by subprocesses at creation time by default, so only the topmost
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process of a process tree need register.
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Crashpad provides a facility for a process to disassociate (unregister) with an
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existing crash handler, which can be necessary when an older client spawns an
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updated version.
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#### iOS
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iOS registers both a signal handler for `SIGABRT` and a Mach exception handler
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with a subset of available exceptions. [This is a limitation of
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iOS.](ios_overview_design.md#ios-limitations)
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#### Windows
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There are two modes of registration on Windows. In both cases the handler is
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advised of the address of a set of structures in the client process’ address
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space. These structures include a pair of ExceptionInformation structs, one for
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generating a postmortem dump for a crashing process, and another one for
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generating a dump for a non- crashing process.
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##### Normal registration
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In the normal registration mode, the client connects to a named pipe by a
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pre-arranged name. A registration request is written to the pipe. During
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registration, the handler creates a set of events, duplicates them to the
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registering client, then returns the handle values in the registration response.
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This is a blocking process.
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##### Initial Handler Creation
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In order to avoid blocking client startup for the creation and initialization of
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the handler, a different mode of registration can be used for the handler
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creation. In this mode, the client creates a set of event handles and inherits
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them into the newly created handler process. The handler process is advised of
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the handle values and the location of the ExceptionInformation structures by way
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of command line arguments in this mode.
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#### Linux/Android
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On Linux, a registration is a connected socket pair between a client process and
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the Crashpad handler. This socket pair may be private or shared among many
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client processes.
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##### Private Connections
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Private connections are the default registration mode when starting the handler
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process in response to a crash or on behalf of another client. This mode is
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required to use a ptrace broker, which is in turn required to trace Android
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isolated processes.
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##### Shared Connections
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Shared connections are the default mode when using a long-lived handler. The
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same connected socket pair may be shared among any number of clients. The socket
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pair is created by the first process to start the handler at which point the
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client socket end may be shared with other clients by any convenient means (e.g.
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inheritance).
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### Capturing Exceptions
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The details of how Crashpad captures the exceptions leading to crashes varies
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between operating systems.
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#### macOS
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On macOS, the operating system will notify the handler of client crashes via the
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Mach port set as the client process’ exception port. As exceptions are
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dispatched to the Mach port by the kernel, on macOS, exceptions can be handled
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entirely from the Crashpad handler without the need to run any code in the crash
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process at the time of the exception.
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#### iOS
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On iOS, the operating system will notify the handler of crashes via the Mach
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exception port or the signal handler. As exceptions are handled in-process, an
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intermediate dump file is generated rather than a minidump. See more
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information about the [iOS in-process
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handler.](ios_overview_design.md#ios-in-process-handler)
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#### Windows
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On Windows, the OS dispatches exceptions in the context of the crashing thread.
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To notify the handler of exceptions, the Crashpad client registers an
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UnhandledExceptionFilter (UEF) in the client process. When an exception trickles
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up to the UEF, it stores the exception information and the crashing thread’s ID
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in the ExceptionInformation structure registered with the handler. It then sets
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an event handle to signal the handler to go ahead and process the exception.
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##### Caveats
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* If the crashing thread’s stack is smashed when an exception occurs, the
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exception cannot be dispatched. In this case the OS will summarily terminate
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the process, without the handler having an opportunity to generate a crash
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report.
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* If an exception is handled in the crashing thread, it will never propagate
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to the UEF, and thus a crash report won’t be generated. This happens a fair
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bit in Windows as system libraries will often dispatch callbacks under a
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structured exception handler. This occurs during Window message dispatching
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on some system configurations, as well as during e.g. DLL entry point
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notifications.
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* A growing number of conditions in the system and runtime exist where
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detected corruption or illegal calls result in summary termination of the
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process, in which case no crash report will be generated.
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###### Out-Of-Process Exception Handling
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There exists a mechanism in Windows Error Reporting (WER) that allows a client
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process to register for handling client exceptions out of the crashing process.
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Unfortunately this mechanism is difficult to use, and doesn’t provide coverage
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for many of the caveats above. [Details
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here.](https://crashpad.chromium.org/bug/133)
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#### Linux/Android
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On Linux, exceptions are dispatched as signals to the crashing thread. Crashpad
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signal handlers will send a message over the socket to the Crashpad handler
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notifying it of the crash and the location of exception information to be read
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from the crashing process. When using a shared socket connection, communication
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is entirely one-way. The client sends its dump request to the handler and then
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waits until the handler responds with a SIGCONT or a timeout occurs. When using
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a private socket connection, the handler may respond over the socket to
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communicate with a ptrace broker process. The broker is forked from the crashing
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process, executes ptrace requests against the crashing process, and sends the
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information over the socket to the handler.
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### The CrashpadInfo structure
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The CrashpadInfo structure is used to communicate information from the client to
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the handler. Each executable module in a client process can contain a
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CrashpadInfo structure. On a crash, the handler crawls all modules in the
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crashing process to locate all CrashpadInfo structures present. The CrashpadInfo
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structures are linked into a special, named section of the executable, where the
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handler can readily find them.
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The CrashpadInfo structure has a magic signature, and contains a size and a
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version field. The intent is to allow backwards compatibility from older client
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modules to newer handler. It may also be necessary to provide forwards
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compatibility from newer clients to older handler, though this hasn’t occurred
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yet.
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The CrashpadInfo structure contains such properties as the cap for how much
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memory to include in the crash dump, some tristate flags for controlling the
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handler’s behavior, a pointer to an annotation dictionary and so on.
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### Snapshot
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Snapshot is a layer of interfaces that represent the machine and OS entities
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that Crashpad cares about. Different concrete implementations of snapshot can
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then be backed different ways, such as e.g. from the in-memory representation of
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a crashed process, or e.g. from the contents of a minidump.
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### Crash Dump Creation
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To create a crash dump, a subset of the machine, OS and application state is
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grabbed from the crashed process into an in-memory snapshot structure in the
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handler process. Since the full application state is typically too large for
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capturing to disk and transmitting to an upstream server, the snapshot contains
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a heuristically selected subset of the full state.
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The precise details of what’s captured varies between operating systems, but
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generally includes the following
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* The set of modules (executable, shared libraries) that are loaded into the
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crashing process.
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* An enumeration of the threads running in the crashing process, including the
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register contents and the contents of stack memory of each thread.
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* A selection of the OS-related state of the process, such as e.g. the command
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line, environment and so on.
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* A selection of memory potentially referenced from registers and from stack.
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To capture a crash dump, the crashing process is first suspended, then a
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snapshot is created in the handler process. The snapshot includes the
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CrashpadInfo structures of the modules loaded into the process, and the contents
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of those is used to control the level of detail captured for the crash dump.
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Once the snapshot has been constructed, it is then written to a minidump file,
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which is added to the database. The process is un-suspended after the minidump
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file has been written. In the case of a crash (as opposed to a client request to
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produce a dump without crashing), it is then either killed by the operating
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system or the Crashpad handler.
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In general the snapshotting process has to be very intimate with the operating
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system it’s working with, so there will be a set of concrete implementation
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classes, many deriving from the snapshot interfaces, doing this for each
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operating system.
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### Minidump
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The minidump implementation is responsible for writing a snapshot to a
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serialized on-disk file in the minidump format. The minidump implementation is
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OS-agnostic, as it works on an OS-agnostic Snapshot interface.
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TODO(siggi): Talk about two-phase writes and contents ordering here.
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### Database
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The Crashpad database contains persistent client settings, including a unique
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crash client identifier and the upload-enabled bit. Note that the crash client
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identifier is assigned by Crashpad, and is distinct from any identifiers the
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client application uses to identify users, installs, machines or such - if any.
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The expectation is that the client application will manage the user’s upload
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consent, and inform Crashpad of changes in consent.
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The unique client identifier is set at the time of database creation. It is then
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recorded into every crash report collected by the handler and communicated to
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the upstream server.
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The database stores a configurable number of recorded crash dumps to a
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configurable maximum aggregate size. For each crash dump it stores annotations
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relating to whether the crash dumps have been uploaded. For successfully
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uploaded crash dumps it also stores their server-assigned ID.
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The database consists of a settings file, named "settings.dat" with binary
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contents (see crashpad::Settings::Data for the file format), as well as
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directory containing the crash dumps. Additionally each crash dump is adorned
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with properties relating to the state of the dump for upload and such. The
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details of how these properties are stored vary between platforms.
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#### macOS
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The macOS implementation simply stores database properties on the minidump files
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in filesystem extended attributes.
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#### iOS
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The iOS implementation also stores database properties of minidump files in
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filesystem extended attributes. Separate from the database, iOS also stores its
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intermediate dump files adjacent to the database. See more information about
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[iOS intermediate
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dumps.](ios_overview_design.md#the-crashpad-intermediatedump-format)
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#### Windows
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The Windows implementation stores database properties in a binary file named
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“metadata” at the top level of the database directory.
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### Report Format
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Crash reports are recorded in the Windows minidump format with
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extensions to support Crashpad additions, such as e.g. Annotations.
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### Upload to collection server
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#### Wire Format
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For the time being, Crashpad uses the Breakpad wire protocol, which is
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essentially a MIME multipart message communicated over HTTP(S). To support this,
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the annotations from all the CrashpadInfo structures found in the crashing
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process are merged to create the Breakpad “crash keys” as form data. The
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postmortem minidump is then attached as an “application/octet- stream”
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attachment with the name “upload_file_minidump”. The entirety of the request
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body, including the minidump, can be gzip-compressed to reduce transmission time
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and increase transmission reliability. Note that by convention there is a set of
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“crash keys” that are used to communicate the product, version, client ID and
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other relevant data about the client, to the server. Crashpad normally stores
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these values in the minidump file itself, but retrieves them from the minidump
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and supplies them as form data for compatibility with the Breakpad-style server.
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This is a temporary compatibility measure to allow the current Breakpad-based
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upstream server to handle Crashpad reports. In the fullness of time, the wire
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protocol is expected to change to remove this redundant transmission and
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processing of the Annotations.
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#### Transport
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The embedding client controls the URL of the collection server by the command
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line passed to the handler. The handler can upload crashes with HTTP or HTTPS,
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depending on client’s preference. It’s strongly suggested use HTTPS transport
|
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for crash uploads to protect the user’s privacy against man-in-the-middle
|
||
snoopers.
|
||
|
||
TODO(mmentovai): Certificate pinning.
|
||
|
||
#### Throttling & Retry Strategy
|
||
|
||
To protect both the collection server from DDoS as well as to protect the
|
||
clients from unreasonable data transfer demands, the handler implements a
|
||
client-side throttling strategy. At the moment, the strategy is very simplistic,
|
||
it simply limits uploads to one upload per hour, and failed uploads are aborted.
|
||
|
||
An experiment has been conducted to lift all throttling. Analysis on the
|
||
aggregate data this produced shows that multiple crashes within a short timespan
|
||
on the same client are nearly always due to the same cause. Therefore there is
|
||
very little loss of signal due to the throttling, though the ability to
|
||
reconstruct at least the full crash count is highly desirable.
|
||
|
||
The lack of retry is expected to [change
|
||
soon](https://crashpad.chromium.org/bug/23), as this creates blind spots for
|
||
client crashes that exclusively occur on e.g. network down events, during
|
||
suspend and resume and such.
|
||
|
||
### Extensibility
|
||
|
||
#### Client Extensibility
|
||
|
||
Clients are able to extend the generated crash reports in two ways, by
|
||
manipulating their CrashpadInfo structure.
|
||
The two extensibility points are:
|
||
1. Nominating a set of address ranges for inclusion in the crash report.
|
||
2. Adding user-defined minidump streams for inclusion in the crash report.
|
||
|
||
In both cases the CrashpadInfo structure has to be updated before a crash
|
||
occurs.
|
||
|
||
##### Embedder Extensibility
|
||
|
||
Additionally, embedders of the handler can provide "user stream data source"
|
||
instances to the handler's main function. Any time a minidump is written, these
|
||
instances get called.
|
||
|
||
Each data source may contribute a custom stream to the minidump, which can be
|
||
computed from e.g. system or application state relevant to the crash.
|
||
|
||
As a case in point, it can be handy to know whether the system was under memory
|
||
or other resource duress at the time of crash.
|
||
|
||
### Dependencies
|
||
|
||
Aside from system headers and APIs, when used outside of Chromium, Crashpad has
|
||
a dependency on “mini_chromium”, which is a subset of the Chromium base library.
|
||
This is to allow non-Chromium clients to use Crashpad, without taking a direct
|
||
dependency on the Chromium base, while allowing Chromium projects to use
|
||
Crashpad with minimum code duplication or hassle. When using Crashpad as part of
|
||
Chromium, Chromium’s own copy of the base library is used instead of
|
||
mini_chromium.
|
||
|
||
The downside to this is that mini_chromium must be kept up to date with
|
||
interface and implementation changes in Chromium base, for the subset of
|
||
functionality used by Crashpad.
|
||
|
||
## Caveats
|
||
|
||
TODO(anyone): You may need to describe what you did not do or why simpler
|
||
approaches don't work. Mention other things to watch out for (if any).
|
||
|
||
## Security Considerations
|
||
|
||
Crashpad may be used to capture the state of sandboxed processes and it writes
|
||
minidumps to disk. It may therefore straddle security boundaries, so it’s
|
||
important that Crashpad handle all data it reads out of the crashed process with
|
||
extreme care. The Crashpad handler takes care to access client address spaces
|
||
through specially-designed accessors that check pointer validity and enforce
|
||
accesses within prescribed bounds. The flow of information into the Crashpad
|
||
handler is exclusively one-way: Crashpad never communicates anything back to
|
||
its clients, aside from providing single-bit indications of completion.
|
||
|
||
## Privacy Considerations
|
||
|
||
Crashpad may capture arbitrary contents from crashed process’ memory, including
|
||
user IDs and passwords, credit card information, URLs and whatever other content
|
||
users have trusted the crashing program with. The client program must acquire
|
||
and honor the user’s consent to upload crash reports, and appropriately manage
|
||
the upload state in Crashpad’s database.
|
||
|
||
Crashpad must also be careful not to upload crashes for arbitrary processes on
|
||
the user’s system. To this end, Crashpad will never upload a process that hasn’t
|
||
registered with the handler, but note that registrations are inherited by child
|
||
processes on some operating systems.
|