2017-05-19 15:59:33 +00:00
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---
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layout: "docs"
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2017-07-31 23:33:18 +00:00
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page_title: "Vagrant Cloud Support"
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2017-05-19 15:59:33 +00:00
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sidebar_current: "vagrant-cloud-support"
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---
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# Contacting Support
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2017-07-31 23:33:18 +00:00
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All users of Vagrant Cloud are urged to email feedback, questions or
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2017-05-19 15:59:33 +00:00
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requests to the HashiCorp team.
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### Free Support
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We do not currently publish support SLAs for free accounts, but endeavor to
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respond as quickly as possible. We respond to most requests within less than 24
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hours.
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## HashiCorp Tools Support
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2017-07-31 23:33:18 +00:00
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It's often the case that Vagrant Cloud questions or feedback relates to
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the HashiCorp tooling. We encourage all Vagrant Cloud users to search for
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related issues and problems in the open source repositories and mailing lists
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prior to contacting us to help make our support more efficient and to help
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resolve problems faster.
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Visit the updating tools section for a list of our tools and their project
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websites.
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## Documentation Feedback
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2017-07-31 23:33:18 +00:00
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Due to the dynamic nature of Vagrant Cloud and the broad set of features
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2017-05-19 15:59:33 +00:00
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it provides, there may be information lacking in the documentation.
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In this case, we appreciate any feedback to be emailed to us so
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we can make improvements. Please email feedback to
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<a href="mailto:support@hashicorp.com">support@hashicorp.com</a>.
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